Arsen Security

The Arsen reporting button allows employees to quickly and safely report suspicious emails, helping improve phishing detection across the organization.

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Allow employees to easily report potentially fraudulent emails

Automatically send reports to Arsen when the email comes from a simulation

Forward real suspicious emails to a dedicated security mailbox

Strengthen the company’s overall security posture

- Allow employees to easily report potentially fraudulent emails
- Automatically send reports to Arsen when the email comes from a simulation
- Forward real suspicious emails to a dedicated security mailbox
- Strengthen the company’s overall security posture
   

Have a Google Workspace administrator account

Be able to access the Google Admin Console

- Have a Google Workspace administrator account
- Be able to access the Google Admin Console
- Use Gmail as the company email service
   

Identify the behavior depending on the type of email

If the email comes from an Arsen simulation, the target is marked as Reported in the platform.

If the email does not come from Arsen, it is:

- Automatically forwarded to a designated security address (e.g., SecOps)
- Removed from the user’s inbox
   

- If the email comes from an Arsen simulation, the target is marked as Reported in the platform.
 
- If the email does not come from Arsen, it is:
 - Automatically forwarded to a designated security address (e.g., SecOps)
 - Removed from the user’s inbox

4 – Install the Gmail Phish Alert Button Add-on

Log in as a Google Workspace administrator and follow the steps below.

Open the Gmail Phish Alert Button Add-on page.

Google Workspace Marketplace page for the Arsen “Phish Report Button” add-on, showing admin install options and an overview of the extension in Gmail.

Click <code>Admin Install</code><code>.</code>

Confirmation window for admin installation of the Phish Report Button showing required access permissions.

Click <code>Continue</code><code>.</code>

Google Workspace Admin Console showing the Phish Report Button as an installed application for the domain.

Click <code>Finish</code><code>.</code>

Google permissions consent screen showing Gmail access, email sending, and connection to external services for the add-on.

Click <code>Done</code> to finalize installation.

Success message confirming installation of the Phish Report Button in Google Workspace and its availability in Gmail’s sidebar.

5.1 – Understand the effects of reporting

Emails from Arsen simulations are reported into Arsen and increase the employee’s security score by +20%.

Real phishing emails are reported to Google as malicious.

- Emails from Arsen simulations are reported into Arsen and increase the employee’s security score by +20%.
- Real phishing emails are reported to Google as malicious.

Click <code>Report Phishing</code>

- Open the email to report
- Click the Phish Alert Button icon
- Click <code>Report Phishing</code>

Gmail interface showing a suspicious email with the Arsen Phishing Report Button visible in the sidebar.

5.3 – Report an email from the Gmail mobile app

Tap <code>Phish Alert Button</code>

- Open the email to report
- Scroll to Available add-ons
- Tap <code>Phish Alert Button</code>
- Tap <code>Report Phishing</code>

Gmail Mobile interface displaying the Phish Report Button add-on with phishing identification tips and a reporting button.

6 – Uninstall the Gmail reporting button

Log in to the Google Admin Console as an administrator

Click <code>Apps</code> in the left panel

Select <code>Gmail Phish Alert Button Add-on</code>

- Log in to the Google Admin Console as an administrator
- Click <code>Apps</code> in the left panel
- Click <code>App list</code>
- Select <code>Gmail Phish Alert Button Add-on</code>

- Click <code>Uninstall app</code>

Google Admin Console settings page for the Phish Report Button app, showing OAuth access and user access options.

Confirm by clicking <code>Uninstall</code>

- Confirm by clicking <code>Uninstall</code>

Confirmation pop-up to uninstall the Phish Report Button from Google Workspace.

Install and use the Gmail Phish Report Button add‑on

Install the Arsen Phish Report Button for Gmail

Find answers and get help from Intercom Support and Community Experts

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Install the Arsen Phish Report Button for Gmail

1 – Objectives

2 – Prerequisites

3 – How the Phish Alert button works

Identify the behavior depending on the type of email

4 – Install the Gmail Phish Alert Button Add-on

4.1 – Access the installation

4.2 – Install the add-on

5 – Use the Gmail reporting button

5.1 – Understand the effects of reporting

5.2 – Report an email from a computer

5.3 – Report an email from the Gmail mobile app

6 – Uninstall the Gmail reporting button

6.1 – Access the uninstall process

6.2 – Remove the add-on