Articles on: 👍 Initial Setup

How to authorize Arsen's phishing simulations on your email servers?

Before you can start testing your employees, you need to configure your mail servers to deliver our simulations to the inbox and not to spam or marked as junk mail.


If you don't follow this procedure, our simulations may end up in spam, and you won't be able to properly educate your entire workforce.


Summary:


Which authorization procedure to follow?


The procedure varies depending on your environment.


  • If you're not using a phishing or spam filtering system in addition to your email service, we recommend authorizing our platform by allowing its IP address.


  • If you're using a phishing or spam filtering system upstream from your mail servers, we recommend authorizing our platform by using email headers. You will also need to authorize our IP address directly on your phishing or spam filtering system.


Authorization procedure by IP address



Authorization procedure by email header (email headers)


This method is only recommended if you have a filtering solution upstream of your reception servers. In practical terms, this means that you need to whitelist our IP on your anti-phishing filter and then apply the header procedure on your email servers.



IP addresses and headers to authorize


Depending on the authorization procedure followed (see above section), you may need the following information:

  • IP address : 161.38.204.14
  • Use the customized header gived by Arsen, if you implement an authorization procedure by header.



Updated on: 19/08/2024

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