To track your smishing campaign, whether it is ongoing or completed, click Campaigns in the Smishing section of the left-hand menu.
In the center of your screen, the Smishing Campaigns page displays three tabs, each with its number of campaigns:
Active, which include campaigns where SMS messages are currently being sent (Running) and campaigns still open where all SMS messages have been sent (Processing).Completed, for which Arsen no longer collects data.Archived, which are set aside because they were canceled or created for testing purposes.
You can also search for a campaign by name. To access a campaign, click its name.
For more information on campaign data, we recommend reading this article related to phishing, which is similar in terms of the data collected.
Read a smishing campaign
The campaign page gathers:
the timeline of the campaign: Scheduled, Running and Completed;
the key figures: number of Targets, Delivered, Clicked, Reported, Failed and Compromised messages, with percentages for the clicks, reports and compromises;
a funnel showing how many targets went from delivered to clicked, then compromised;
the Targets Statistics table, with each target’s name, phone number, scenario, status and whether they reported the SMS. Use the Status filter or the search bar to find a target.
Click the arrow at the beginning of a row to display the Latest Events of a target, with the date and time of each reaction (for example reported or compromised).
In a smishing campaign, a new status appears: Failed.
After three delivery attempts, an SMS that cannot be delivered on the fourth attempt is considered a failure.
In a smishing campaign, the Delivered status replaces the email open status.
The Archive button at the top right of a campaign sets it aside once you no longer need it.