The Microsoft Email Delivery integration replaces manual whitelisting procedures and guarantees the secure delivery of Arsen simulation emails to the inbox in just a few clicks.
1 - Objectives
Simplify the whitelisting process on Microsoft 365.
Ensure reliable inbox delivery of Arsen phishing simulation emails.
Automate the configuration without manual setup in Exchange or Microsoft Defender.
2 - Prerequisites
Ability to authorize the installation of a third-party application in Microsoft 365.
Ideally, use a dedicated account (Global Administrator or Privileged Role Administrator).
3 – Delegate the integration setup
When an Arsen account is created:
Arsen automatically detects your email provider
If your organization uses Microsoft, you can:
Perform the installation yourself if you are a Microsoft environment administrator
Share the instructions using
Share Onboarding Linkif another person must perform the integration
3.1 – Send the instructions
To send the setup instructions to an administrator:
Click
Share Onboarding Link
Enter the administrator’s email address. Click
Generate Link
Using this link, the recipient can access a limited console available for 15 days.
3.2 - Set up of the integration
Click
Set Up Email DeliveryClick the
Microsofttile.Click
Direct Inbox Delivery
Click
Connect to Microsoft 365
The administrator is redirected to Microsoft 365 to approve the integration.
The integration setup is now complete.
4. Set up the integration directly from Arsen
You are a Microsoft administrator for the organization.
When the Arsen account is created, Arsen automatically detects that Microsoft is the email provider for the configured domain.
Click
Enable Phishing simulation with Microsoft 365
A side panel opens. Click one the
Connect to Microsoft 365button.
Click
Acceptto confirm the integration
The integration setup is complete.











