The Google Email Delivery integration replaces manual whitelisting procedures and guarantees Arsen email deliverability to inboxes in just a few clicks.

1 - Objectives

Simplify the whitelisting procedure on Google workspace.
Ensure secure deliverability of Arsen simulation emails.
Automate the integration without manual configuration on Google Workspace.

2 - Prerequisites

Be able to authorize the installation of a third-party application on Google Workspace.
Ideally use a dedicated account (Global Administrator or Privileged Role Administrator).

3 - Locate the integration

When an Arsen account is created, the procedures are simplified. Click here to access them.

Click on your logo in the top-right corner of the Arsen interface to access Settings, then click Integrations.

Dashboard – user menu open highlighting “Integrations” navigation option

The list of integrations is displayed. Click Google Email Delivery.

Arsen Integrations page – List of available integrations highlighting Google Email Delivery not installed

4 - Setting up the integration

Click the Workspaces tab :

Then click Open Google Admin console
Click Add new in the Google admin console.

Add Client ID and Oauth Scopes from Arsen.

Add your email address.
Click on the Enable the integration button.

📚 Note
Arsen sends simulations and notifications to all your Google Workspaces through one single connection. They all share the same sender name and address.

5 - Share the instructions to activate the integration

You are not a Google Workspace administrator for the company, so follow the instructions bellow :

To retrieve the link used to share the instructions:

Click Settings.
Click the Campaign Settings tab.
In the Phishing Simulations Whitelisting section, click click here in the sentence:
“To access the email whitelisting procedure, please click here.”

Arsen Campaign Settings – Phishing simulations whitelisting section with link to the procedure

A window opens allowing you to generate a link to share.
The generated link is valid for 15 days.

Copy and paste the link into an email to send the authorization instructions for phishing operations via Microsoft to a Microsoft administrator.

6. Change the sender of your transactional emails

Once Google email delivery is enabled, you can white-label the training emails Arsen sends to your employees by customizing the sender name and address.

Emails appear to come from your own organization, which builds trust and helps keep them out of spam.

Depending on your active modules, employees may receive training invitations, reminders and completion notifications.

To change the sender, click the three dots and click Sender Settings.

In the side panel, enter the desired name and Email address, then save. Upcoming transactional emails will be sent from the new sender.

7 - Rename your Google Workspace connection

Give each connected Google Workspace a clear name, such as the entity or subsidiary it belongs to.

This makes them easy to tell apart when you manage several workspaces.

Go to Integrations > Google Email Delivery > Workspaces tab
Click the three dots next to the workspace and select Rename

Enter the new name and click Save

8 - Uninstall the Google Email Delivery application

Click on your logo in the top-right corner of the Arsen interface to access Settings, then click Integrations.

Arsen dashboard – Opening the organization menu and selecting the Integrations tab

The list of integrations is displayed. Click Google Email Delivery.

Arsen Integrations page – Google Email Delivery integration displayed as installed

Then click Workspaces tab.
Click the three dots.
Click Disconnect

Finally, click Confirm in the dialog box that opens in the center of the screen.

Confirmation dialog – Prompt asking to confirm uninstallation of Google Email Delivery integration

Quick Setup - Google Email Delivery