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Synchronizing your employees from Google Workspace

Google Users Sync

Updated over a month ago

The Google Users Sync integration allows you to provision Arsen with your Google Workspace users.


1 - Objectives

The purpose of this procedure is to automatically synchronize your employees’ profiles from Google Workspace to Arsen using the Google Users Sync integration.

This allows you to:

  • avoid manual imports via CSV files;

  • automatically keep the employee list up to date when changes occur in Workspace;

  • ensure that all Arsen features rely on accurate data.


2 - Prerequisites

To install the integration, the person performing the setup must be able to authorize the installation of a third-party application on the Google Workspace tenant.

To do so, you must:

  • be a Global Administrator on your tenant;

  • we recommend using a dedicated user account acting as a service account for this integration (for example: [email protected]);

  • be logged into Arsen with the same account used to access the Google Admin Console.


3 – Delegate the setup of the integration

When an Arsen account is opened:

  • Arsen automatically detects your email provider

If your company uses Google Workspace, you can:

  • perform the installation yourself if you are the Google Workspace administrator

  • or send the instructions via Share Onboarding Link if another person must complete the integration

3.1 – Send instructions

To send instructions to an administrator:

  • click Share Onboarding Link

Arsen partner portal showing “Share Onboarding Portal” with a Generate Link button to share onboarding instructions
  • enter the administrator’s email address

  • click Generate Link

Portail partenaire Arsen affichant le panneau “Share Onboarding Portal” avec le bouton “Generate Link” pour créer un lien d’onboarding à partager avec l’équipe technique

  • Using this link, the administrator will access a console available for 15 days.

Then click Sync your employees, either from the shared link or directly from your Arsen account, then choose Google.


4 – Grant required privileges

To proceed with installation, ensure you have permissions to grant the following privileges to the User Sync with Google Workspace application:

  • Dedicated Global Administrator

  • or Privileged Role Administrator

  • Recommended: a dedicated service account for this integration


5 – Install the integration during onboarding

5.1 – Open the module

From your dashboard, click Google Users Sync.

A panel opens showing the application details.

Google Identity Directory configuration panel in Arsen showing permissions and steps to configure synchronization with Google Workspace Admin Console.

5.2 – Connect the Google Workspace account

The following steps must be completed:

  • sign in to the Google Admin account via Open Google Admin Console

  • click Add New

  • a window opens: paste the Client ID and OAuth scopes provided by Arsen

  • click Setup connection to Google Workspace

The integration is almost complete: Arsen is now connected to your Google Workspace directory.

5.3 – Select which users to synchronize

Available sync options:

  • all users in the tenant

  • all users in a group named “arsen” created previously

  • users from one or several Workspace groups, including nested groups

⚠️ Warning
Only active users are synchronized.

📚 Note
Nested groups (groups containing other groups) are supported.

  • Click Save changes and sync users

The process may take a few minutes.


6 – Add employees using the manual alternative

Another method exists for adding employees to be tested.

To learn more about manual import via CSV file, click here.

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