The Microsoft Users Sync integration allows you to import your collaborators into Arsen.
This native integration eliminates manual provisioning and ensures your employee list is always up to date and securely synchronized.
1 – Objectives
The goal of this procedure is to automatically synchronize employee profiles from Microsoft Entra ID into Arsen through the Microsoft Users Sync integration.
This allows you to:
Avoid manual CSV imports
Keep your employee list continuously updated when changes occur in Entra ID
Ensure all Arsen features rely on accurate, real-time data
2 – Prerequisites
The only prerequisite is that the person performing the setup must be able to authorize the installation of a third-party application on the Microsoft 365 tenant.
To follow best practices, it is recommended to use:
A dedicated Global Administrator account, or
3 – Locate the integration
When an Arsen account is created, the procedures are simplified. Click here to access them.
Click your company logo in the upper-right corner in Arsen
Click
Integrations
The list of integrations appears. Click
Microsoft Users Sync.
4 – Set up the integration
4.1 – Connect Entra ID and Arsen
Click the
InstalltabClick
Connect to Microsoft 365…
The page redirects to Microsoft 365 to approve the integration.
Click Accept to validate.
The integration is almost complete: Arsen is now connected to your Entra ID.
4.2 – Define which users will be synchronized
Available synchronization options:
all users in the tenant
all users in a group named “arsen” previously created in Entra ID
users from one or several Entra groups, including nested groups
⚠️ Warning
Only active users are synchronized.
📚 Note
Nested groups (groups containing other groups) are supported.
Click
Save changes and sync usersto start synchronization
The process may take a few minutes.
5 – Send instructions to activate the integration
Follow this step if:
you are not a Microsoft administrator
onboarding steps are already completed
To retrieve the link to share the instructions:
Click
SettingsClick the
Campaign SettingstabIn Phishing Simulations Whitelisting, click
click herein the sentence:
“To access the email whitelisting procedure, please click here.”
A window opens allowing you to generate a link.
The generated link is valid for 15 days.
You can then:
copy/paste the link into an email
send it to the Microsoft administrator
📚 Note
The shared link allows administrators to perform:
whitelisting operations
employee synchronization
6 – Uninstall the Microsoft Users Sync application
Click your company logo in the upper-right corner
Click
Integrations
Click
Microsoft Users Sync
Click the
Installtab
Documentation is available there explaining how to uninstall the application.