After configuring and launching your awareness programs, it is essential to analyze the results.
To obtain a detailed view of an employee’s behavior within a program, you must access their individual profile in the Employees tab.
1 – Objectives
This article explains how to:
view an employee’s results within an Awareness Training program
analyze their individual engagement
interpret the lesson statuses they receive
2 – Prerequisites
Access the Awareness Training module and the Employees menu
Ensure the employee is enrolled in at least one program
4 – Accessing an employee’s individual results
4.1 – Accessing the employee profile
Go to Company →
EmployeesOpen an employee’s profile by clicking their name
Scroll to the bottom of the page to view the list of programs they are enrolled in
4.2 – Viewing results for a specific program
Click
View Detailson the corresponding program card
Let the side panel open to display detailed program results for that employee
5 – Viewing key indicators
The slide-out panel displays several essential metrics to evaluate the employee’s progress in the program.
Summary elements
Sent Courses — total number of courses sent
Completed Courses — number of courses completed (correct or incorrect)
Employee’s Engagement Rate — individual engagement rate based on received lessons
Avg. Organization Engagement Rate — comparison with the average engagement of all employees enrolled in the same program
Answers — breakdown of correct vs. incorrect responses
6 – Viewing lesson-by-lesson details
For each lesson sent to an employee, a specific status indicates its progress.
Status list and meaning
Status | Meaning |
Completed | The employee completed the lesson with a Correct or Wrong answer. |
Awaiting Answers | The lesson has been sent and the employee’s answer is still pending. |
Scheduled | The lesson is scheduled for a future send date. |
Past Due | The lesson has expired: the employee did not respond within 7 days and it is no longer available. |