Arsen allows you to create an unlimited number of groups, and each employee can belong to multiple groups simultaneously.

1 – Objectives

Assign employees to groups in order to: target specific populations within the company (VIP, privileged accounts, departments, teams, etc.)

2 – Prerequisites

Add employees to the employee list before grouping them.

3 – Groups list

To access group management and view group performance, click Groups in the Company section of the left-hand menu.

Groups are sorted alphabetically by default. Your list may already contain ready-made dynamic groups, such as Untested Employees (employees who have never received a phishing test).

Group list in Arsen showing group name, type (Standard or Dynamic), number of members, security score and available actions, with the Add group button at the top right

4 – Add a standard group

4.1 – Create a standard group

To create a standard group:

Click Add group
Select Standard group
Enter the Group Name
Click Create (or Cancel to close the panel without creating anything)

Add group dropdown menu in Arsen with the Standard group and Dynamic group options

Create a group panel in Arsen with the Group Name field and the Create and Cancel buttons

4.2 – Types of standard groups

There are two types of standard groups:

4.2.1 – Groups created in Arsen

Used to organize employees based on internal criteria such as:

spoken language
department
job role
manager
or any internal classification

4.2.2 – Groups synchronized from your tenant

These groups are automatically imported from your identity provider.

To learn more about directory-based synchronization:

5 – Add a dynamic group

A dynamic group updates its membership automatically based on defined criteria.

Unlike standard groups, they provide advanced flexibility and allow you to:

create targeted campaigns
deploy automated training programs
track populations whose characteristics evolve over time

5.1 – Create a dynamic group

To add a dynamic group:

Click Add group
Select Dynamic group
Enter the Name of the group

Create a dynamic group panel in Arsen with the Name field, the Add Filter button and the Cancel and Create buttons

5.2 – Define criteria

Click Add Filter to add a criterion under Filter by employee…. For each filter, choose an Attribute, then a Condition and its value.

Criteria apply to each employee and can be combined: click Add Filter again to add another one, or use the trash icon to remove one.

Attribute dropdown of a dynamic group filter in Arsen, listing clicked, compromised, created, groups, reported, identity directory, language, score and untested employee

5.3 – Available attributes

clicked (in phishing tests): number of clicks over a selected period
compromised (in phishing tests): number of compromises over a selected period
created: employee creation date
groups: selection based on membership in existing standard groups
reported (in phishing tests): selection based on the phishing tests reported by the employee
identity directory: selection based on the employee’s directory source
language: employee’s configured language (English is used by default if none is set)
score: employee security score
untested employee: selects all employees who have never participated in a phishing campaign

For example, a dynamic group can gather employees who were compromised at least once in the last 6 months, or employees whose score is at least 80.

5.4 – Role and usage

Dynamic groups are available across the entire platform. They allow you to create:

adaptive programs based on behavioral data
targeted campaigns using objective and up-to-date criteria
automated segmentation with no manual updates

Add a User Group