Arsen’s Awareness Training enables organizations to structure and deliver awareness lessons to all employees through various engaging formats.
The product allows the creation of a customizable core training path.
1 - Objectives
This article aims to explain:
The different steps involved in creating your program.
The delivery options for the lessons included in your program.
The regulations, compliance requirements, and threats to cover.
2 - Prerequisites
Have the required permissions to access the Awareness Training section.
Have the required permissions to configure your program (Admin).
3 - Creating the Awareness Training Program
To access the program configuration, click on Overview in the Awareness Training section.
In the Getting Started section that appears, click the Get Started button to access the program configuration.
A configuration pop-up will appear. Answer the different questions displayed.
3.1 - Step 1: Define Your Company Profile
3.1.1 - Select Your Company Region
The company region helps determine which regulations and compliance frameworks will be suggested in Step 2: “Risks and Compliance Priorities”.
3.1.2 - Define Your Company’s Main Industry
Select the business sector that governs the regulations and compliance requirements applicable to your company.
3.1.3 - Choose the Course Delivery Method
Determine how courses will be delivered.
Via Teams notifications: Select the
Microsoft Teamsoption.
⚠️ Warning:
If you want to use the Arsen application developed for Microsoft Teams, the application must first be installed before this option can be selected.
Via a default web browser: Select
Arsen Employee Portal
By choosing this option, the initial course access will be provided by email. A transactional email will be sent to notify employees that a new lesson is available. The email provides direct access to the lesson.
The Arsen Employee Portal allows employees to view lessons and track their progress through a dedicated employee space.
⚠️ Warning:
The choice made here is exclusive.
📚 Example:
Choosing Microsoft Teams does not allow employees to access the Employee Portal.
3.1.4 - Choose the Employee Engagement Format
Determine the format of the courses sent to employees.
Two options are available:
Send courses in chatbot format (recommended as the most engaging format).
Send courses in static course format (One Pager format with 3 questions at the end of the course).
3.2 - Step 2: Define Risks and Compliance Priorities
3.2.1 - Define the Compliance Frameworks Applicable to Your Company
Multiple selections are possible and cumulative.
Click on the proposed frameworks to select them.
3.2.2 - Choose the Regulations
Multiple selections are possible and cumulative.
Click on the proposed regulations to select them.
3.2.3 - Define the Main Challenges Related to Your Environment
Multiple selections are possible and cumulative.
Click on the tiles to select them.
3.3 - Step 3: Review the Pre-Selected Lessons
3.3.1 - Actions Available on the Proposed Course List
Several actions are available on the proposed lesson list.
Reorder courses using drag-and-drop or the available arrows.
Exclude a lesson from the program by clicking the enable/disable toggle.
Send a course preview to your email inbox to test the rendering.
Click on Preview to access the available lesson translations.
🔍 Note:
The program is continuous by default. When an employee receives the last lesson in the list, the next lesson sent will again be the first lesson in the list.
The goal is to create an ongoing cyber hygiene program that continuously reinforces good security practices through repetition.
3.3.2 - Define the Lesson Delivery Frequency
Three mutually exclusive options are available.
Define whether employees will receive a course:
Weekly by clicking Weekly
Every two weeks by clicking 2 weeks
Monthly by clicking Monthly
3.4 - Step 4: Review and Launch Your Program
Review your program summary:
Number of lessons included in your core program
Reminder of the lesson delivery frequency
Reminder of the selected course delivery method
Estimated coverage of declared compliance topics and threats
Click on Launch program to launch your program.
Launching the program does not automatically activate it.
After clicking on Launch program, the product redirects to a page blocked by a pop-up.
Two options are available:
Enable Trainingto activate course delivery for all employees.View dashboardto review the program while keeping it inactive.
This option allows you to modify the program by adding custom lessons or courses tailored to specific employee groups.
