Arsen’s awareness training solution enables organizations to structure and distribute awareness lessons to all employees through various engaging formats.
It may sometimes be necessary to individually review an employee’s progress within this program.
Click on Employees, then use the search filters to find the desired employee.
1 – Objectives
The purpose of this article is to explain:
how to track an employee’s lesson assignments, engagement, and topic coverage.
2 – Prerequisites
Have the necessary permissions to access the Awareness Training section.
Have enabled the awareness training program.
Have the permissions required to view an individual employee’s results.
3 – Review the History of Assigned Lessons
After locating the employee whose results need to be analyzed, click on their name in the employee list to access their profile.
When the employee profile page is displayed, scroll down to the Security Basics section.
The history of assigned lessons and their statuses is displayed in the Lesson History panel.
For each lesson sent to an employee, a specific status indicates its current progress.
Below is the complete list of statuses and their meanings:
Status | Meaning |
Completed | Indicates that the employee completed the lesson, with either a correct (Correct) or incorrect (Wrong) answer. |
Sent | Indicates that the lesson has been sent and the employee’s response is still pending. |
Started | The employee opened the lesson but has not yet answered the questions (In Progress). |
Overdue | Indicates that the lesson has expired: the employee did not respond within the 1-month period, but the lesson remains available in their personal workspace. |
4 – Review Key Indicators
The following data can be viewed on this page:
Program coverage (%): Number of lessons assigned to this employee compared to the total number of lessons in their program.
Engagement (%): Percentage of assigned lessons with which the employee has interacted.
Success (%): Percentage of completed assessments for which the employee provided correct answers.
Topic Coverage: Indicators summarizing the employee’s level of proficiency for each topic, based on completed lessons.
An employee may therefore require support in one area while still being considered proficient in other topics.
