This article explains how to configure automatic closure of campaigns, ensuring that results are computed consistently and without manual intervention.
1 – Objectives
Automate the closure of campaigns after all emails have been sent
Define a clear delay between the end of sending and final data computation
Ensure consistent analysis of data for employees, groups, and the entire organisation
2 – Prerequisites
Access to the Settings section of the Arsen platform
Admin rights to modify campaign parameters
3 – Manage automatic closure settings
3.1 – Access campaign settings
Click your company logo (top-right of the screen)
Click
Campaigns Settings
3.2 – Understand how automatic closure works
Automatic closure occurs after a defined delay, starting when a campaign enters processing (after all emails have been sent).
A campaign moves to Completed only once this delay has passed.
The countdown begins as soon as the last campaign email is delivered.
3.3 – Adjust the closure delay
Go to
Auto-Terminate Campaigns
Use the slider to define the delay between the end of sending and automatic closure
This setting applies only to future campaigns. Campaigns already underway are not affected.
When the delay expires, Arsen performs automatic computation in the following order:
the campaign
each employee
the entire organisation
each group
⚠️ Warning
The default delay is 7 days.
This corresponds to the period after which Arsen no longer collects compromise events (clicks or credential submissions).
This ensures a complete and representative analysis of employee behaviour.